1. Their bank employees, including the guard, do not know how to greet customers. Courtesy is very important because the life of their business depends on the customers.
2. My transaction only took 15 minutes. Kinda quick but it would have been quicker if the person in charge in handling new accounts did not include her other responsibilities not related to my purpose. She said she'd just open the vault. I went there to change my Eon card, so no connection at all.
3. I paid P150 for the replacement of my Eon card. I've read in numerous blogs that a fee is paid for the replacement. Apparently, there is no payment if the card has reached beyond its expiration date. For example, if my card expires at the end of August and I decide to replace it by September, there would be no charge for replacing it. It would have been better if the bank's website includes that information.
More observations next week as my card will be replaced after a week.
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